Last updated: 3/2/2026
By accessing Jetsera ("the Service"), you agree to these terms and our Privacy Policy. If you are using our Service on behalf of a group or entity, you represent that you have the authority to bind them to these terms.
Changes to Terms: We reserve the right to amend these terms at any time. We will notify users of material changes via the app or email. Your continued use of the Service after such changes constitutes your acceptance of the new terms.
Important Legal Status: Jetsera acts solely as an intermediary agent between you and third-party service providers (such as tour guides, activity operators, and local vendors). Jetsera is NOT the service provider and does not own, operate, or control the activities listed.
Jetsera is a travel platform providing:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Jetsera facilitates bookings for tours and activities. By clicking "Book Now," you enter into a binding agreement to attend the scheduled activity.
If you upload reviews, photos, or other content ("UGC"), you grant Jetsera a non-exclusive, worldwide, royalty-free, perpetual license to display and use such content in connection with our Service.
All content on Jetsera is owned by us or our licensors. If you believe any content on our site infringes your copyright, please notify us at legal@jetsera.com with:
You agree not to use the Service for any unlawful purposes, including but not limited to fraudulent bookings, data scraping without permission, or uploading malicious code.
Important Liability Disclaimer:
Travel involves inherent risks. Jetsera acts solely as a facilitator/agent and is NOT liable for the conduct, negligence, errors, or omissions of third-party service providers. Any dispute regarding the actual tour or service must be resolved directly with the provider.
It is the sole responsibility of the traveler to obtain all necessary visas, vaccinations, and documents for their destination. Travel insurance is highly recommended. Jetsera accepts no liability for costs or issues arising from the lack of travel insurance, medical issues, or entry/exit requirements.
Jetsera is not responsible for any delay or failure to perform under these terms where such delay or failure is caused by an "Act of God" or events beyond our reasonable control (including, but not limited to, natural disasters, strikes, civil unrest, or global health emergencies).
We do not guarantee the accuracy of exchange rates or travel advisories. Users should verify critical info with official government sources.
If you are a consumer in the EU, you have certain mandatory rights. However, per Art. 16(l) of the EU Consumer Rights Directive, the right of withdrawal typically does not apply to services related to leisure activities if the contract provides for a specific date or period of performance.
These terms are governed by the laws applicable to our primary place of business. For mandatory legal disclosures required in the EU, please visit our Imprint (Impressum).
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect.
Email: support@jetsera.com
Legal: legal@jetsera.com